1. Introduction
Welcome to nDura System (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.ndurasystem.com/.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
When you interact with our website (e.g., sign up, request samples, or contact us), we may collect:
- Full name
- Email address
- Phone number
- Company name
- Mailing address
- Project details or inquiry information
b. Account Information
If you create an account, we may collect:
- Username
- Password (encrypted)
- Contact details
c. Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Cookies and usage data
3. How We Use Your Information
We use your information to:
- Respond to inquiries and provide customer support
- Process requests (e.g., sample requests, project consultations)
- Communicate updates or service-related information
- Improve our website, services, and user experience
- Maintain internal records and business operations
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance user experience
- Analyze website traffic
- Understand user behavior
You can control or disable cookies through your browser settings.
5. How We Share Your Information
We do not sell your personal information.
We may share your information with:
- Service providers (e.g., hosting, analytics, CRM tools)
- Contractors or partners assisting with your project inquiries
- Legal authorities when required by law
All third parties are required to protect your information.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure servers and encrypted data storage
- Limited access to authorized personnel
- Regular monitoring for vulnerabilities
However, no system is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Request correction or deletion
- Withdraw consent for communications
- Request data portability
To exercise these rights, contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
nDura System
1640 New Highway
Farmingdale, NY 11735
Phone: (212) 628 7100
Email: info@ndurasystem.com